{"id":37441,"date":"2026-08-06T17:14:21","date_gmt":"2026-08-06T17:14:21","guid":{"rendered":"https:\/\/drmsalam.com\/?page_id=37441"},"modified":"2026-08-29T22:36:35","modified_gmt":"2026-08-29T16:36:35","slug":"refund-and-cancellation-policy","status":"publish","type":"page","link":"https:\/\/drmsalam.com\/en\/refund-and-cancellation-policy\/","title":{"rendered":"Refund and Cancellation Policy"},"content":{"rendered":"<div class=\"wp-block-wd-section wd-animation wd-transform wd-animation-slide-from-bottom wd_delay_100 wd-1709a5b3\">\n<div class=\"wp-block-wd-row wd-9611375c\">\n<div class=\"wp-block-wd-column wd-f18be9d3\">\n<p class=\"wp-block-wd-paragraph wd-3289c2bd\"><strong>Dr. M S Alam<\/strong>Thank you for choosing Dr. M S Alam. This Refund &amp; Cancellation Policy explains the terms related to appointment cancellations, rescheduling, and consultation fee payments.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-8366d906\">Consultation Fee<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-60ba8693 translation-block\">To confirm an appointment, the consultation fee must be paid in advance via bKash. An appointment will only be confirmed after successful payment verification.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-8f36c5c8\">Appointment Cancellation<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-6087ef2b\">If you need to cancel your appointment, please notify us as early as possible through our official communication channels.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-c779fc6b\">Rescheduling<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-04023b81\">Patients may request to reschedule their appointment, subject to the doctor's availability. Whenever possible, such requests should be made in advance.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-8e22f291\">Refund Policy<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-eb5ae773\">Consultation fees are generally non-refundable once an appointment has been confirmed.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-c7d6a73f translation-block\">However, if <strong>Dr. M. S. Alam<\/strong> cancels an appointment due to unforeseen or unavoidable circumstances, the patient may be offered any of the following benefits:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A rescheduled appointment, or<\/li>\n\n\n\n<li>A refund, at our discretion.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-c9d79d89\">Missed Appointments<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-f248d9c2\">If a patient fails to attend a confirmed appointment without prior notice, the consultation fee will not be refunded.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-ce136e9e\">Contact Us<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-589c7c1d\">If you have any questions regarding this policy, please feel free to contact us.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-a03c7c63\"><strong>Dr. M S Alam<\/strong><br><strong>Website<\/strong> <a href=\"https:\/\/drmsalam.com\/en\/\">https:\/\/drmsalam.com<\/a><br><strong><strong>Email<\/strong>:<\/strong> <a href=\"mailto:info@drmsalam.com\" data-type=\"mailto\" data-id=\"mailto:info@drmsalam.com\">info@drmsalam.com<\/a><br><strong>Phone:<\/strong> <a href=\"tel:8801778356789\">+8801712984798<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-37441","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/drmsalam.com\/en\/wp-json\/wp\/v2\/pages\/37441","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/drmsalam.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/drmsalam.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/drmsalam.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/drmsalam.com\/en\/wp-json\/wp\/v2\/comments?post=37441"}],"version-history":[{"count":6,"href":"https:\/\/drmsalam.com\/en\/wp-json\/wp\/v2\/pages\/37441\/revisions"}],"predecessor-version":[{"id":38990,"href":"https:\/\/drmsalam.com\/en\/wp-json\/wp\/v2\/pages\/37441\/revisions\/38990"}],"wp:attachment":[{"href":"https:\/\/drmsalam.com\/en\/wp-json\/wp\/v2\/media?parent=37441"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}